Is it possible to have an on-line purchase of any software?
Does the software have a hardware lock?
Can a user install a product with software lock on two or more computers contemporary?
Can we purchase any of the products from agencies of company?
Does company grant its license to establish a new Agency?
Please describe about product supporting.
Does Arsham Koosha Co. provide this opportunity for professionals or purchasers to spend a training course either in the company or in other places?
Is the software equipped by training documentation?
Is there any possibility to switch the language of software to customer’s desired language?
How can I report, when my software has a bug or apply for a new feature?
Is it possible to have an on-line purchase of any software?
Yes, there is this opportunity for customers to refer to e-store of company, select their desired product and enjoy a free shopping. Purchasers will receive hardware lock via post if selected product needs to execute or an activator code via email if there is no need for a lock.
Does the software have a hardware lock?
Some of them have hardware lock and some others have software lock.
Can a user install a product with software lock on two or more computers contemporary?
No, the allocated code for each customer will be activated through internet, connecting to the web-site of Arsham Koosha Co, and will only perform on the introduced computer.Users, to transfer software to another computer, should nullify its current submitted code and apply for a new one.
Can we purchase any of the products from agencies of company?
Yes, you can purchase your preferred product from Central Office, Agencies or e-store.
Does company grant its license to establish a new Agency?
In the case that applicant person or company is sophisticated and well-experienced, provided that there is not any other agency in the area, the license will be granted after concluding an agreement and necessary instructions.
Please describe about product supporting.
A special code delivers to purchasers to permit them to download the latest updates from Arsham Koosha Co. web-site.
Does Arsham Koosha Co. provide this opportunity for professionals or purchasers to spend a training course either in the company or in other places?
Yes, purchasers can ask for specialists. The travel expenses including airfare and accommodation fee will be covered by purchasers.
Is the software equipped by training documentation?
All the software, produced by Arsham Koosha Co. are well-equipped by training documentation such as Help or Wizard.
Is there any possibility to switch the language of software to customer’s desired language?
Of course there is. If users need any product in their local language, that is enough to send sentences and words in target language in “Text Format” to receive software in preferred language at most during one working day.
How can I receive a software converter for special machinery such as Puncher or Jacquard?
Arsham Koosha Co. has produced the special converters for some of the machines. If these products do not support your system, send the specification of yours including model, production date, serial number of machinery, serial number of controllers etc. Arsham Koosha Co. tries to produce or provide your expected converter as soon as possible.
How can I report, when my software has a bug or apply for a new feature?Refer please to “Contact Us” in the web-site and fill out the appropriate feedback form. You can also send your application through support@arshamkoosha.com
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